Get to know us.
WHO WE ARE
We provide outstanding sales campaigns for our clients, where our unique offering combines analytics, the latest technology and our highly skilled team of experts.
Our success is fundamentally delivered through teamwork. Our highly skilled employees are reliable, energetic, driven and adaptable and in return we act with integrity, support and the most approachable management team in order to ensure our people and our business go on developing in this fast paced, dynamic industry. Not only do we work hard to ensure we hit all of our metrics, we ensure that we have a lot of fun along the journey together.
We believe telesales campaign success is dictated by...
The skill of its people
The Attitude of its people
The scientific use of a dialer
DEDICATED TO CONTINUOUS IMPROVEMENT
Our comprehensive training is provided to all new members of the Step Change Outsourcing team before they even get close to a phone. No matter what level of entry our training programme covers everything from how to provide excellent customer service, how to use our systems and processes to understanding our clients products & services. Even after our team have been fully trained there remains an ongoing training programme to ensure our team are the most skilled in the industry.
HIRING THE RIGHT SKILLSET
Our interview process selects candidates who have the right attitude for working at Step Change Outsourcing. People that are willing to learn, apply themselves, work hard plus show determination to succeed.
QUESTIONS? WE WILL PUT YOU ON THE RIGHT PATH.
Feel free to be in touch to learn more about how Step Change Outsourcing can help you reach your goals.